Privacy Policy | Shree Jee Electricals

1. SCOPE OF THIS POLICY

This Privacy Policy applies to personal information collected through:

The Shree Jee Electricals website
Contact forms
Product enquiry forms
Catalogue or product enquiries
Requests for quotations
Requests for product information
Email communications initiated through the website
WhatsApp or telephone contact initiated in connection with a website enquiry
Any other form or communication mechanism operated by Shree Jee Electricals through the website

This Policy applies whether the information is submitted through a desktop computer, laptop, mobile phone, tablet, or any other device, and irrespective of the browser, operating system, or network used to access the website.

This Policy does not apply to information collected by any third party through channels not operated or controlled by Shree Jee Electricals, even where such channels are referenced or linked from our website.

2. PERSONAL DATA WE MAY COLLECT

We follow a data minimisation approach and collect only information reasonably necessary to respond to an enquiry or provide the requested business communication.

Depending on the nature of the enquiry, we may collect the following categories of information:

2.1 Contact Information

Name
Mobile or telephone number
Email address
Business or organisation name, where voluntarily provided

2.2 Enquiry Information

Product or product category of interest
Quantity or specifications requested
Requirements communicated through an enquiry form
Message or other information voluntarily provided by you
Information required to prepare or respond to a quotation

2.3 Communication Information

Where you contact us by email, telephone, WhatsApp, or another communication channel following a website enquiry, we may retain information necessary to understand and respond to that communication, including the content of the communication and any attachments voluntarily provided.

2.4 Technical Information

Our website infrastructure may automatically process limited technical information required for the operation, security, reliability, and delivery of the website. Depending on the hosting and security infrastructure used, this may include information such as:

IP address
Browser type
Device type
Operating system
Date and time of access
Basic technical request information
Security and diagnostic information

We do not intentionally use such technical information to create advertising profiles or to identify individuals for marketing purposes.

3. INFORMATION WE DO NOT INTENTIONALLY COLLECT

Shree Jee Electricals does not intentionally request or require sensitive personal information through its website.

You should not submit information such as:

Passwords
Banking passwords
UPI PINs
Credit or debit card PINs
Aadhaar numbers
Passport numbers
Government identification numbers
Health information
Biometric information
Financial account credentials
Any other highly sensitive information that is not necessary for a product enquiry

If you voluntarily submit information that is unnecessary for your enquiry, we will not use it for any purpose unrelated to handling the communication, except where retention or disclosure is required by applicable law.

4. WHY WE COLLECT YOUR INFORMATION

The primary and intended purpose of collecting personal information is to contact you and respond to your specific enquiry.

For example, information may be used to:

Respond to your enquiry
Contact you regarding a product you have requested information about
Provide product specifications
Provide pricing or quotation information
Clarify your requirements
Respond to requests for catalogues or product information
Communicate regarding availability or suitability of products
Follow up on an enquiry that you have initiated
Maintain an appropriate business record of an enquiry
Prevent misuse, fraud, spam, or abuse of our website
Comply with applicable legal or regulatory obligations

We will not use information submitted through the website for purposes that are unrelated to the purpose for which the information was provided unless such use is permitted or required by applicable law.

5. YOUR DATA IS NOT SOLD OR USED FOR ADVERTISING

Shree Jee Electricals does not:

Sell personal information
Rent personal information
Trade personal information
Sell customer contact lists
Provide customer contact details to advertisers
Use customer information to build advertising profiles
Use customer information for behavioural advertising
Sell or licence personal information for commercial marketing
Use submitted contact information for unrelated promotional campaigns
Use customer information for data brokerage
Use personal information for unrelated profiling

Information provided through an enquiry is intended to be used to respond to that enquiry and conduct the specific business communication requested by the customer.

6. NO UNRELATED MARKETING

We do not intend to use information submitted through the website to send unrelated promotional communications.

If you provide your contact information for a specific enquiry, that information will ordinarily be used to communicate with you regarding that enquiry.

Any communication that is required for an existing enquiry, quotation, order, product clarification, service issue, or other customer-requested business communication is considered part of handling that relationship and is not treated as unrelated advertising.

7. DATA SHARING

Shree Jee Electricals does not ordinarily disclose personal information submitted through the website to unrelated third parties.

We do not sell, rent, trade, or commercially distribute customer information.

Personal information may be accessed or processed only where reasonably necessary for one of the following limited purposes:

7.1 Responding to Your Enquiry

Information may be used by authorised persons within Shree Jee Electricals to respond to your request.

7.2 Essential Technical Infrastructure

The website may rely on essential hosting, security, communications, or technical infrastructure providers required to operate the website and securely transmit submitted information. Such infrastructure is used for the operation and security of the website and not for the sale or independent commercial exploitation of your personal information.

7.3 Legal Requirements

Information may be disclosed where disclosure is:

Required by applicable law
Required by a court, tribunal, government authority, or lawful governmental direction
Necessary for compliance with a statutory obligation
Necessary to investigate or prevent fraud, unlawful activity, security incidents, or misuse of the website
Necessary to establish, exercise, or defend legal rights

Any legally required disclosure will be limited to the information reasonably necessary for the relevant purpose.

8. YOUR DATA IS NOT TRANSFERRED FOR COMMERCIAL PURPOSES

Shree Jee Electricals does not transfer personal information to another organisation for the purpose of selling, renting, advertising, profiling, data brokerage, or independent commercial exploitation.

Where technical infrastructure is required to operate the website, any processing associated with that infrastructure is limited to what is reasonably necessary for the relevant technical function.

We do not intentionally transfer customer information to third parties for their own marketing or commercial database purposes.

9. DATA STORAGE AND PROCESSING

We take reasonable measures to ensure that personal information submitted through the website is handled appropriately and is not unnecessarily exposed.

Information may be stored or processed through the technical systems used to operate the website and receive customer enquiries.

Shree Jee Electricals does not intentionally maintain personal information in public, openly accessible databases.

Access to enquiry information is limited to persons who reasonably need access to respond to the enquiry or perform an associated business or legal function.

10. DATA SECURITY

We take reasonable technical and organisational measures appropriate to the nature of the information handled through the website.

These measures may include:

Access controls
Restricted access to enquiry information
Secure website connections where supported
Protection against unauthorised access
Reasonable measures against accidental loss or disclosure
Monitoring and maintenance of website infrastructure
Appropriate handling of website forms and communication channels
Limiting access to personal information to authorised persons

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable measures to protect personal information, we cannot guarantee absolute security against every possible cyberattack, technical failure, unauthorised intrusion, or event outside our reasonable control.

11. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

For example, enquiry information may be retained for a reasonable period to:

Respond to the enquiry
Complete related business communication
Maintain necessary business records
Resolve disputes
Establish or defend legal claims
Comply with applicable legal, accounting, tax, regulatory, or other obligations

When personal information is no longer reasonably required and there is no legal or legitimate reason to retain it, we will take reasonable steps to delete, erase, or anonymise it.

The exact retention period may therefore vary depending on the nature of the information and the circumstances of the enquiry.

12. COOKIES AND SIMILAR TECHNOLOGIES

The website may use cookies or similar technical technologies where necessary for website functionality, security, performance, or user experience.

Cookies may allow the website or its technical infrastructure to recognise a browser or maintain technical information necessary for the website to function.

We do not intentionally use cookies to sell personal information or create personal advertising profiles.

Where third-party technical services used by the website employ cookies or similar technologies, their operation may be subject to the respective provider's technical policies.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

13. THIRD-PARTY WEBSITES AND SERVICES

The website may contain links or references to third-party websites or services, including communication platforms, maps, social media platforms, or other external services.

Once you leave the Shree Jee Electricals website and access a third-party service, that service's own privacy policy and terms may apply.

Shree Jee Electricals does not control the privacy practices, security practices, content, or data processing activities of independent third-party websites.

We therefore recommend reviewing the privacy policy of any third-party service before submitting personal information to that service.

14. WHATSAPP, TELEPHONE AND EMAIL COMMUNICATION

Customers may contact Shree Jee Electricals through telephone, WhatsApp, or email using the contact information provided on the website.

Where you voluntarily initiate communication through such channels, information exchanged through that channel may be processed to respond to your request.

The use of an external communication platform is subject to the privacy, security, and technical practices of that platform.

Shree Jee Electricals does not obtain permission to use your contact information for unrelated marketing merely because you contacted us for a product enquiry.

15. CHILDREN'S DATA

The website is intended primarily for individuals and businesses seeking information about electrical products and services.

We do not knowingly solicit personal information from children.

If a parent or lawful guardian believes that a child has provided personal information to us without appropriate permission, they may contact us using the details provided in this Privacy Policy.

Upon receiving a valid request, we will take reasonable steps to review and delete such information where required by applicable law.

16. YOUR RIGHTS

Subject to applicable law and the manner in which the relevant provisions are brought into force, individuals may have rights relating to their personal data, including rights concerning:

Access to information about processing of personal data
Correction of inaccurate or misleading personal data
Updating personal information
Erasure of personal information where applicable
Withdrawal of consent where processing is based on consent
Grievance redressal
Nomination or exercise of rights through a lawful nominee where applicable under law

These rights are subject to applicable legal conditions, exemptions, limitations, and obligations.

A request to delete information does not require Shree Jee Electricals to delete information that it is legally required or otherwise lawfully entitled to retain.

17. WITHDRAWAL OF CONSENT

Where processing is based on consent, you may withdraw that consent by contacting us using the contact details provided below.

Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

Where information is necessary for an ongoing transaction, legal obligation, fraud prevention, dispute resolution, or another lawful purpose, certain information may continue to be retained or processed to the extent permitted or required by applicable law.

18. HOW TO REQUEST ACCESS, CORRECTION OR DELETION

You may contact us if you want to:

Know what personal information we hold about you
Correct inaccurate information
Update your contact details
Request deletion of information where applicable
Withdraw consent where applicable
Raise a privacy-related grievance
Ask how your personal information is being used

Requests should be sent to:

Email: shreejeeelectricals777@gmail.com

Subject: Privacy Request

To protect your information, we may need to reasonably verify the identity of the person making a request before acting on it.

We will process legitimate requests within the period prescribed by applicable law.

19. GRIEVANCE REDRESSAL

If you have a concern regarding the handling of your personal information, you may first contact Shree Jee Electricals directly.

Grievance Contact

Shree Jee Electricals

Email: shreejeeelectricals777@gmail.com

Phone / WhatsApp: +91 9003627775

Please include sufficient information for us to understand and investigate the concern.

We will review and address privacy-related grievances in accordance with applicable law and within the applicable statutory timeframe.

Nothing in this section limits any statutory right or remedy available to an individual under applicable Indian law.

20. DATA BREACHES AND SECURITY INCIDENTS

If Shree Jee Electricals becomes aware of a personal data breach involving personal information for which notification is required under applicable law, we will take the actions required by the applicable legal and regulatory framework.

Depending on the nature and severity of the incident, this may include:

Investigating the incident
Taking steps to contain and mitigate the incident
Securing affected systems
Assessing the information affected
Maintaining appropriate records
Notifying relevant authorities where legally required
Notifying affected individuals where legally required

We will not knowingly conceal a legally reportable personal data breach.

21. ACCURACY OF INFORMATION

You are responsible for ensuring that information voluntarily submitted through the website is accurate and not misleading.

If your information changes, you may contact us to request correction or updating.

We may rely on information provided by you when responding to an enquiry.

22. DATA MINIMISATION

Shree Jee Electricals follows the principle of collecting only information reasonably necessary for the relevant purpose.

You are not required to provide information that is not necessary for your enquiry.

Where a form requests information, the requested information should be limited to what is reasonably necessary to process the enquiry or provide the requested service.

23. PURPOSE LIMITATION

Personal information collected through the website will be used only for legitimate purposes connected with the operation of the website, handling customer enquiries, providing requested information, conducting requested business communication, fulfilling legal obligations, maintaining security, or exercising or defending legal rights.

We will not intentionally repurpose customer information for an unrelated commercial objective without a lawful basis and, where required, appropriate notice or consent.

24. NO SALE OR COMMERCIALISATION OF PERSONAL DATA

For clarity:

Shree Jee Electricals does not sell personal data.

Shree Jee Electricals does not rent personal data.

Shree Jee Electricals does not trade personal data.

Shree Jee Electricals does not sell customer databases.

Shree Jee Electricals does not provide customer contact details to advertisers for their own marketing.

Shree Jee Electricals does not use enquiry information to create advertising profiles.

Personal information provided by customers is collected primarily so that Shree Jee Electricals can communicate with the customer regarding the customer's enquiry or other legitimate purpose for which the information was provided.

25. GOVERNMENT, LAW ENFORCEMENT AND LEGAL DISCLOSURES

Nothing in this Privacy Policy prevents Shree Jee Electricals from complying with a valid legal obligation.

Where disclosure is legally mandatory, information may be provided to:

Courts
Tribunals
Government authorities
Law enforcement agencies
Regulatory authorities
Tax authorities
Other authorities legally entitled to receive such information

Only information reasonably necessary to comply with the applicable legal requirement will be disclosed where practicable.

26. BUSINESS RECORDS

Where an enquiry results in a quotation, order, sale, invoice, payment, complaint, warranty matter, or other business transaction, certain information may need to be retained as part of Shree Jee Electricals' ordinary business records.

Such retention may be necessary to comply with accounting, taxation, legal, regulatory, warranty, dispute-resolution, or other applicable requirements.

Deletion rights are therefore subject to lawful retention requirements.

27. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

Changes in applicable laws or regulations
Changes to the website
Changes to our business processes
Changes to data-processing practices
Changes to security practices
Regulatory guidance or requirements

The updated version will be published on this page with a revised effective date.

Your continued use of the website after an updated Privacy Policy is published will be subject to the updated policy to the extent permitted by applicable law.

28. GOVERNING LAW

This Privacy Policy is governed by the laws applicable in India.

Any dispute relating to privacy, personal data, or use of this website will be subject to the applicable laws and jurisdiction of the competent courts and authorities in India.

Nothing in this Privacy Policy is intended to remove, restrict, or contractually waive any mandatory right or remedy available to an individual under applicable law.

29. APPLICABLE INDIAN LEGAL FRAMEWORK

This Privacy Policy is intended to operate consistently with applicable Indian laws and regulations concerning privacy, personal data protection, information technology, consumer protection, electronic communications, and cybersecurity, including, as applicable:

The Digital Personal Data Protection Act, 2023
The Digital Personal Data Protection Rules, 2025
The Information Technology Act, 2000, to the extent applicable
Applicable rules and regulations made under the Information Technology Act
Applicable consumer protection laws and regulations
Other applicable Indian laws, rules, notifications, regulations, and governmental directions concerning personal data and electronic information

Where any provision of this Privacy Policy conflicts with a mandatory requirement of applicable law, the mandatory legal requirement will prevail to the extent of that conflict.

30. IMPORTANT COMMITMENT TO CUSTOMERS

Shree Jee Electricals' approach to customer information is straightforward:

We collect information because you have contacted us or because it is necessary to respond to your request.

We use that information primarily to contact you, understand your requirement, provide the requested product or quotation information, and handle the resulting business communication.

We do not sell your personal information.

We do not rent your personal information.

We do not trade your personal information.

We do not use your enquiry information for unrelated advertising or profiling.

We do not intentionally disclose your information to unrelated third parties for their own commercial purposes.

We will retain information only for as long as reasonably necessary for the relevant purpose or as required or permitted by applicable law.

We will take reasonable measures to protect information against unauthorised access, misuse, loss, alteration, or disclosure.

31. CONTACT US

For any question, request, correction, deletion request, consent withdrawal, or privacy grievance, please contact:

Business Name: Shree Jee Electricals
Email: shreejeeelectricals777@gmail.com
Phone / WhatsApp: +91 9003627775
Address: No. 64, 32, Ellis Rd, Mount Road, Border Thottam, Padupakkam, Triplicane, Chennai, Greater Chennai, Tamil Nadu, India
Subject for privacy requests: Privacy Request

— End of Privacy Policy —

Last Updated: 9 August 2026